At Sri Chakra Hospitals, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or healthcare services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Date of Birth (if provided)
- Address (if required)
- Appointment details
- Medical information voluntarily provided by the patient
Non-Personal Information
- Browser type
- Device information
- IP address
- Operating system
- Website usage statistics
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Respond to inquiries and requests
- Provide healthcare-related services
- Improve our website and patient experience
- Communicate appointment confirmations and updates
- Maintain medical records where applicable
- Comply with legal and regulatory obligations
3. Medical Confidentiality
Sri Chakra Hospitals treats all patient medical information as confidential. Medical records are accessed only by authorized healthcare professionals and staff who require the information to provide medical care or perform hospital operations.
4. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
Sri Chakra Hospitals does not sell, rent, or trade your personal information.
We may share information only when:
- Required by law
- Necessary for medical treatment or referrals
- Requested by government or legal authorities
- Necessary to protect patient safety or comply with applicable regulations
6. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.
7. Third-Party Services
Our website may contain links to third-party websites or services. Sri Chakra Hospitals is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide healthcare services
- Maintain medical records
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
After the required retention period, information may be securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal data where legally permitted
- Withdraw consent for certain data processing activities
- Raise concerns regarding the handling of your personal information
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Sri Chakra Hospitals provides pediatric healthcare services. Personal information relating to children is collected only with the consent of a parent or legal guardian and is handled with appropriate confidentiality and care.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, healthcare practices, or website functionality. Updated versions will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Sri Chakra Hospitals
Address:
#496, Reddy & Reddy Colony, ICICI Bank Lane, Tirupati – 517501
Phone:
+91 91770 00231